Terms of Purchase - Ryzesuperfoodsstore
Welcome to Ryzesuperfoodsstore ("we", "us", or "our"). These Terms of Purchase ("Terms") govern your purchase of mushroom coffee products (the "Products") from our website
ryzesuperfoodsstore.com (the "Website"). By placing an order with us, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Refund Policy, Privacy Policy, and any other applicable policies posted on our Website.
1. Order Placement & Confirmation
When you place an order through our Website, you are making a binding offer to purchase the Products specified in your order. We reserve the right to accept or reject your order in our sole discretion, for reasons including but not limited to: product unavailability, errors in product pricing or description, or suspected fraudulent activity.
Upon receiving your order, we will send you an order confirmation email to the email address you provided, acknowledging receipt of your order. This confirmation does not constitute acceptance of your order. We will send a second email (shipping confirmation) once your order has been processed and dispatched, which signifies our acceptance of your order and the formation of a binding contract between you and Ryzesuperfoodsstore.
2. Pricing & Payment
• Currency: All product prices displayed on our Website and all transactions are inUnited States Dollars (USD).
• Pricing Accuracy: We strive to ensure that all product prices are accurate. However, if we discover a pricing error after you have placed an order, we will notify you immediately. You may then choose to cancel the order or proceed with the purchase at the correct price.
• Payment Methods: We accept major credit cards, debit cards, and other secure payment methods as indicated on our checkout page. All payments are processed through trusted third-party payment processors, and we do not store full payment card information directly (see our Privacy Policy for more details).
• Payment Authorization: By providing your payment details, you authorize us to charge the full amount of your order (including any applicable taxes) to your chosen payment method.
3. Shipping & Delivery
• Processing Time: We aim to process and dispatch all orders within 1–3 business days from the date of order confirmation. Processing times may be extended during peak periods (e.g., holidays, promotions), and we will notify you of any significant delays.
• Delivery Time: Estimated delivery time for all orders (domestic and international) is 6–12 business days from the date of dispatch. Delivery times are estimates only and may be affected by factors beyond our control (e.g., customs delays, carrier disruptions). We are not liable for delays in delivery caused by third-party carriers or unforeseen circumstances.
• Shipping Costs: We offer free shipping worldwide on all orders. No additional shipping fees will be charged at checkout.
• Shipping Tracking: A tracking link will be provided in your shipping confirmation email, allowing you to monitor the progress of your delivery. It is your responsibility to track your order and receive it upon delivery.
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Shipping Address: You are responsible for providing accurate and complete shipping information. We are not liable for orders delivered to incorrect addresses provided by you. If you need to modify your shipping address after placing an order, please contact our customer support team at
[email protected] immediately; we cannot guarantee address changes once the order has been processed.
4. Returns & Refunds
Our returns and refunds are governed by the following terms (supplementing our Refund Policy):
• Return Window: You may return eligible Products for a refund within 60 calendar days from the date of delivery. Eligible Products must be unused, unopened, and in their original packaging with all seals intact. Defective, damaged, or incorrect Products may be returned within the same window, and we will cover any associated return shipping costs (see Section 2 of our Refund Policy for details).
•Refund Processing Time: Once we receive and inspect your returned Product (typically within 5–7 business days of delivery to our facility), we will process your refund within 5–10 business days. Refunds will be issued to the original payment method used for the purchase, and you will receive a confirmation email once the refund is initiated. The time for the refund to reflect in your account depends on your financial institution (3–10 business days on average).
• Return Process: To initiate a return, you must first contact our customer support team to obtain a Return Authorization (RA) number (see Section 3 of our Refund Policy for step-by-step instructions). Unauthorized returns will not be accepted or processed.
5. Product Availability
All Products are subject to availability. If a Product you have ordered becomes unavailable after your order is placed, we will notify you promptly and issue a full refund for the unavailable Product. We reserve the right to limit the quantity of Products you may purchase per order or per period, at our sole discretion.
6. Product Descriptions & Quality
We strive to provide accurate and detailed descriptions of our Products on our Website. However, we do not warrant that product descriptions, images, or other content on the Website are error-free. The actual color, texture, or appearance of the Products may vary slightly from the images displayed on the Website due to differences in device screens or lighting.
All our Products are subject to our quality control standards. If you receive a Product that does not meet our quality standards (e.g., defective, expired), please contact our customer support team immediately (see Section 2 of our Refund Policy for claims).
7. Cancellations
You may cancel your order for a full refund if the order has not yet been dispatched. To cancel an order, please contact our customer support team at
[email protected] with your order number as soon as possible. Once an order has been dispatched, it cannot be canceled, and you will need to follow our return process (Section 4 above) upon receiving the Product.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Ryzesuperfoodsstore shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your purchase or use of our Products, including but not limited to loss of use, loss of profits, or loss of data. Our total liability to you for any claim arising from your order or these Terms shall not exceed the total amount you paid for the Products in question.
9. Changes to These Terms
We may update these Terms of Purchase from time to time to reflect changes in our business practices, legal obligations, or market conditions. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly. The updated Terms will take effect immediately upon posting. We encourage you to review these Terms periodically before placing an order.
10. Contact Us
If you have any questions, concerns, or requests regarding these Terms of Purchase, please contact our customer support team at:
Ryze: Mushroom drinks for a cozy Christmas!
