Privacy Policy

Privacy Policy - Ryzesuperfoodsstore

Ryzesuperfoodsstore ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ryzesuperfoodsstore.com (the "Website") and purchase our mushroom coffee products or engage with our services (collectively, the "Services"). By accessing or using our Website and Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our Website and Services, as well as certain non-personal information automatically collected during your visit. The types of information we collect include:

1.1 Personal Information You Provide

• Contact Information: Such as your name, email address (e.g., [email protected] for inquiries), phone number (if provided), and shipping/billing address when you place an order or subscribe to our updates.
• Payment Information: Such as credit card details, debit card information, or other payment method details, which are processed by our third-party payment processors (we do not store full payment card information directly).
• Account Information: If you create an account on our Website, your username, password (encrypted), and account preferences.
• Communication Data: Information you provide when you contact our customer support team, participate in surveys, leave reviews, or send us feedback (including the content of your communications).

1.2 Automatically Collected Information

• Technical Information: Details about your device, including your IP address, browser type and version, operating system, device identifier, and information about how you access and use our Website (e.g., pages visited, time spent on pages, links clicked, and referral source).
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience on our Website. Cookies are small text files stored on your device that help us recognize your browser, remember your preferences, and analyze how you use our Website. You can manage your cookie preferences through your browser settings, but disabling certain cookies may affect the functionality of our Website.

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:
• Process and fulfill your orders for mushroom coffee products, including verifying payment, arranging shipping, and sending order confirmations and delivery updates.
• Provide and improve our customer service, including responding to your inquiries, resolving issues, and addressing your feedback.
• Manage your account (if applicable), including updating your account details and preferences.
• Send you marketing communications (e.g., newsletters, promotions, and updates about new mushroom coffee products) if you have opted in to receive such communications. You can unsubscribe from these communications at any time by following the unsubscribe instructions in the emails or contacting us at [email protected].
• Analyze and optimize our Website and Services, including understanding user behavior, improving website performance, and developing new products or features that meet your needs.
• Comply with legal obligations, such as tax reporting, fraud prevention, and responding to lawful requests from government authorities.

3. How We Disclose Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may disclose your information in the following limited circumstances:
• Third-Party Service Providers: We share your information with trusted third-party service providers who assist us in operating our business, providing our Services, and fulfilling your orders. These include payment processors (e.g., PayPal, Stripe), shipping and logistics providers (e.g., FedEx, UPS), email marketing platforms, and website analytics tools. These third parties are contractually obligated to use your information only for the purposes we specify and to protect your information with appropriate security measures.
• Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: If we are involved in a merger, acquisition, sale of assets, or other business transaction, your personal information may be transferred to the relevant third party as part of the transaction. We will notify you in advance if such a transfer occurs and ensure that the receiving party complies with this Privacy Policy.
• With Your Consent: We may disclose your information to third parties with your explicit consent.

4. How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
• Encryption of sensitive information (e.g., payment details) during transmission and storage.
• Secure servers and firewalls to prevent unauthorized access to our data systems.
• Regular security audits and updates to our security protocols.
• Restricting access to personal information to only those employees and third-party service providers who need it to perform their job functions.
While we take reasonable steps to protect your information, no security system is completely foolproof. We cannot guarantee the absolute security of your personal information, and you acknowledge that you provide your information at your own risk.

5. Your Rights Regarding Your Information

Depending on your jurisdiction, you may have the following rights regarding your personal information:
• Right to Access: Request access to the personal information we hold about you.
• Right to Correction: Request correction of any inaccurate or incomplete personal information we hold about you.
• Right to Erasure: Request the deletion of your personal information, subject to certain legal exceptions (e.g., if we need to retain the information to comply with legal obligations).
• Right to Restriction of Processing: Request that we restrict the processing of your personal information in certain circumstances.
• Right to Data Portability: Request a copy of your personal information in a structured, machine-readable format, or request that we transfer your information to another data controller (where applicable).
• Right to Opt-Out: Opt out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us at [email protected] with your name, contact information, and a clear description of your request. We will respond to your request within a reasonable time frame (in accordance with applicable law) and may ask for additional information to verify your identity before processing your request.

6. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to such third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

7. Children’s Privacy

Our Website and Services are not intended for use by children under the age of 13 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without the consent of a parent or guardian, we will take steps to delete such information promptly. If you believe that a child has provided us with personal information, please contact us at [email protected].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or technological developments. When we update the policy, we will revise the "Last Updated" date at the bottom of this page. The updated Privacy Policy will take effect immediately upon posting on our Website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]